HOW WE WORK

Four stages, fixed prices, and every term on the table before we start.

You should know what an engagement costs, what each stage delivers, and how billing works before you get on a call with us. It's all below. If these terms read as reasonable, we'll probably work well together.

STAGE 1 Assessment $3,500 2–3 WEEKS
What you get
— Stakeholder and employee interviews — Workflow and data-flow map of the target process — Review of the actual emails, PDFs, reports and spreadsheets — Estimated hours, cost and risk reduction, in numbers — Priority matrix and recommended technology — Executive presentation plus one working prototype demo
Why it's paid

Free assessments have a way of turning into sales pitches. Paying for this one means the roadmap belongs to you, and you can act on it with us or without us. Focused single-process versions run $2,500; multi-department versions $7,500–12,500.

STAGE 2 Pilot from $5,000 MOST ARE $7,500
What you get
— One workflow, chosen from the assessment roadmap — Written acceptance criteria agreed before work starts — Tested against your historical data before going live — Human review points built in where judgment is needed — A before/after measurement you can put in front of your CFO
Scope honesty

Complex pilots — multiple systems, messy data — run $10,000–15,000, and we say so upfront rather than discovering it in month two. If the pilot misses its criteria, you stop there — which is exactly what a pilot is for.

STAGE 3 Rollout from $10,000 SCOPE-PRICED
What you get
— The proven pilot expanded into connected workflows — Integrations with your TMS, WMS, ERP or accounting system — Documentation and training for the people who run it — Security review and defined data flows
Typical brackets
Two workflows · $10,000–15,000 Three to five · $15,000–35,000 Department-wide · $35,000–75,000+
STAGE 4 Managed support from $1,250/mo 3-MONTH MINIMUM
Three plans
Maintain · $1,250/mo — monitoring, corrections, monthly summary, three support hours Optimize · $2,500/mo — maintenance plus refinements, eight hours, two monthly meetings Transform · $5,000+/mo — multiple workflows, ongoing development, dashboards, priority support
Why it exists

Automations meet reality: formats change, edge cases appear, volumes grow. Support is how the system stays accurate after month one — and how you avoid needing an engineer on payroll to keep it that way.

WORKING TERMS

Written down before you ever get on a call.

We'd rather lose an engagement over these terms than discover the mismatch on invoice two.

DEPOSITS 50% upfront on assessments and smaller implementations. Work starts when it clears.
MILESTONE BILLING Larger projects bill 40 / 30 / 20 / 10 against defined milestones, rather than a lump at the end or open-ended time and materials.
SUPPORT BILLING Monthly, in advance, three-month minimum. If it isn't earning its fee by month three, cancel it.
SOFTWARE COSTS Client-specific software and API costs pass through at cost. You see the invoices, and we don't take a margin on your tooling.
SCOPE CHANGES Anything outside the agreed scope gets a written change order with a price, before the work happens. Both sides stay protected.
30 MINUTES · NO CHARGE

Book a process review.

Bring the process that eats your team's hours. We map it live and tell you honestly whether it is worth automating.

Book a process review