SOLUTIONS · AMAZON VENDORS

The Vendor Central back office, without the retyping.

A deduction posts. Someone downloads the remittance, opens the PO, checks the ASN, pulls the routing request, and types a category into a spreadsheet. Then does it again four hundred times a month. We've processed these disputes ourselves, which is why this page can afford to be specific.

Book a process review Pricing
THE MANUAL REALITY

Where the hours actually go

Four processes account for most of the manual load in a vendor back office. If your team runs any of these in spreadsheets and inboxes, the assessment will find the hours.

01
PO monitoring and exception reporting New POs checked against inventory and open orders by hand. Cuts and rejections spotted late, or not at all, because nobody opened the report that day.
02
Shortage, deduction and chargeback categorization Every deduction read line by line, matched to a PO and an ASN, sorted into disputable and not. The dispute window quietly closes on whatever the team didn't reach.
03
Invoice discrepancy chasing Short payments reconciled against invoices and remittances across three systems. Follow-ups drafted one at a time, from scratch, by whoever has an hour free.
04
Weeks-of-cover and sales reporting The same exports pulled every week, pasted into the same workbook, summarized into the same email. An analyst's Monday, every Monday.
THE AUTOMATED WORKFLOW

The same inputs, with the retyping taken out of the middle.

We don't replace anything. Vendor Central and your ERP stay where they are; the automation sits between them and does the reading, matching and sorting.

INPUTS · AS-IS
Vendor Central reportsRemittance PDFsPO + ASN exportsInbox threadsERP / accounting data
→
VENDORVITA LAYER
Reads and extracts every documentMatches deductions to POs and ASNsCategorizes: disputable / valid / reviewBuilds evidence packets automaticallyFlags exceptions to a human — only exceptions
→
OUTPUTS · RECURRING
Weekly exec summaryException + action listsDispute-ready packetsRecovery ledgerWeeks-of-cover report
PRODUCT DEMONSTRATION

The claims & deduction tool, step by step.

Four stages from raw deduction to recovered dollars. Screens below are the working tool on anonymized data.

STEP 1 — INCIDENT INTAKE inbox → queue
Incident intake screen — documents parsed into one queue
Every deduction lands in one queue, already read. 96.8% parse without a human touching them.
STEP 2 — CATEGORIZED DEDUCTIONS queue → verdicts
Deductions screen — categorized with confidence scores
Sorted into disputable, valid or review with a reason and a confidence score attached. Your team only sees the small share that genuinely needs judgment.
STEP 3 — EVIDENCE PACKET verdict → dispute
Evidence packet screen — assembled dispute packet with chain of custody
PO confirmation, ASN, signed BOL, routing request and a drafted cover letter — assembled in the format the dispute requires. Filed on approval.
STEP 4 — RECOVERY LEDGER dispute → dollars
Recovery ledger screen — recovered dollars and win rate
Every dollar disputed, filed and recovered on one ledger, with win rate and days-to-resolution measured.
walkthrough video · 60–90 s · intake to recovery, one deduction end to end
PRICING — THIS VERTICAL

Vendor Operations Command Center

The same four stages every client goes through, priced before we start. Terms are on How we work.

STAGEPRICEWHAT IT BUYS
Assessment $3,500 Process map, quantified opportunity, roadmap, one prototype demo
Pilot $7,500 One workflow live — usually deduction categorization — with acceptance criteria
Implementation $15,000–25,000 The full command center: POs, deductions, disputes, reporting — connected
Support $1,500–3,000/mo Monitoring, corrections, refinements. Billed in advance, three-month minimum
CASE STUDY — IN PROGRESS First vendor cohort results publish here. Processing time, hours returned, dispute win rate, dollars recovered — all of it measured on real engagements before anything gets published here. Until then, we show the working tool on every call.
measured on live engagements · 2026
30 MINUTES · NO CHARGE

Book a process review.

Bring the process that eats your team's hours. We map it live and tell you honestly whether it is worth automating.

Book a process review